Why Effective Communication Between Builders and Their Clients Is Key to a Successful Build
As a new home builder, you undoubtedly want to ensure your customer’s satisfaction with their purchase. After all, purchasing a home is a substantial investment. In fact, a home is the most expensive thing people will own in their entire lives. While the quality of the home is a significant factor in a client’s happiness with their purchase, builders can’t afford to ignore the customer experience they provide. Customers are bound to remember when a lack of communication popped up or instances where questions went unanswered, and they’ll often share their adverse experiences through company reviews or via word of mouth. In today’s competitive homebuilding